Enhance stability, lower support costs and reduce total cost of ownership.
Our portfolio-based approach takes a big-picture view of technology, information architecture, people and services. We collaborate with you to understand your business, processes and applications.
We provide a range of maintenance services throughout the whole application life-cycle including:
- Application assessment and audit (architecture, design, performance)
- Application support: incident investigation, troubleshooting, and management
- Application maintenance: problem management and root cause analysis (RCA)
- Application enhancement: request for change (RFC) implementations, functional uplift
- Application performance monitoring, management, and tuning
- Release and deployment management integrated with application systems management, development and QA services
- Preventive and proactive maintenance and support
- Application transition and consulting services
- Service management utilizing HP, MS, EPAM, and other 3rd party tools
Our warranty of quality is backed up by years of experience enhancing application stability, lowering support costs, reducing total-cost-of-ownership, continuity service and quality improvements.
Our proven maintenance methodology has three stages:
- Planning: Study of the existing systems, preparing baselines and providing estimates
- Transition: Transferring knowledge, shadowing teams and assisting maintenance
- Maintenance: Optimizing the processes and bringing change where required
Hire our IT Application Services