Ensure high availability, high performance and high service levels
Sintesys Global can analyse your business processes from an operations perspective and then develop a strategic and tactical plan to modernize and integrate disparate platforms, deploy vertical market and sector-specific solutions that result in cost reduction, quality improvement, and business process optimization.
Application Release & Change Support
- Code/build distribution and deployment
- Configuration management and tool administration
- Application environment setup
- Application release management
- Change management activities
- Applications monitoring
- User administration
- Patch management
- Process management
- Availability and performance monitoring of application infrastructure like web/app servers, messaging infrastructure, content management tools and DW/BI tools
- End-to-end platform management for web portals
- 24×7 application monitoring for availability, performance and capacity
- Batch job monitoring and management
- Incident management
- Application service desk
- Service reporting
Application Production Support
- Problem management
- Trend analysis
- Root cause analysis
- Break fix excluding code fixes
- Incident analysis and resolution
- Change management
- Service level management
Hire our IT Application Services
Ensure that your business applications are managed and operated on a 24×7 basis to provide a secure, high-performance platform for business with Sintesys Global’s Application Management (AM) services .
Our Global Delivery Model and ITIL-based processes ensure that all this is done within your time and budget constraints.
Sintesys Global offers 24×7 support from our Mexico and Spain facilitis.
Our service include subject matter experts for specific applications or for a complete applications portfolio.